Contact Us
Questions about the ranking, corrections to an offer, partnership enquiries or general feedback — we read everything and reply to as much as we can.
We aim to respond within 24 to 48 hours on weekdays. Messages received over the weekend are answered on the next working day. For data-protection requests, please use the same address and put “Privacy request” in the subject line so we can prioritise it.
We are a comparison site, not a casino
Top10 Prize Picks does not run any of the casinos in our ranking and has no access to player accounts. If your question is about an account, a deposit, a bonus, verification documents or a withdrawal, please contact the casino’s own customer support — you will find live chat or an email address on its website. If a dispute cannot be resolved with the operator, UK licence conditions give you the right to escalate it to the independent alternative dispute resolution service named in that casino’s terms.
Responsible gambling
If gambling has stopped being fun, please do not wait to reach out. The National Gambling Helpline is free, confidential and open 24 hours a day on 0808 8020 133. You can self-exclude from every UK-licensed online casino for free at GAMSTOP, and find further advice at BeGambleAware.org. Our Safer Gambling page lists more tools and support services.